Operations Manager

Banh Mi Kitchen Services; Mandaluyong; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading restaurant company in Mandaluyong is seeking an experienced Operations Manager to oversee operational activities, ensure profitability, and support new branch openings. The ideal candidate has 5+ years of experience within a franchise environment, strong leadership skills, and strategic thinking capabilities. Proficiency in MS Office tools is essential. This position requires nationwide deployment as needed.

Qualifications

• Minimum of 5 years of experience in a similar role within a franchise setup.
• Proficient in managing and mentoring team members.
• Strong integrity and professionalism required.

Responsibilities

• Oversee all operational activities of the department.
• Ensure profitability and increase sales at existing branches.
• Manage planning and decision-making processes.

Skills

Client management skills

Communication skills

Negotiation skills

Time management ability

Integrity

Analytical thinking

Multi-tasking

Leadership

Education

Bachelor's degree in Management or related field

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Operations Manager oversees all the operational activities of the department. One of the most important roles of the Operations Manager is to ensure continuous profitability and increase sales of the company and its existing branches and to create smooth opening procedures and assistance for all the new or upcoming branches. It also includes spearheading all the company programs and initiatives that must be internally and externally beneficial, manage the department's planning and decision making, training, coaching and mentoring of all the member's of the department.

QUALIFICATIONS:

• Bachelor's or College graduate of any Management related course.
• At least five (5) years work experience in organizations with franchise set-up in the same capacity. Has able to handle employees who are his/her direct reports.
• Ability to multi-task and manage competing priorities while on tight schedules.
• Ability to work with integrity, professionalism and with confidentiality.
• Attested negotiation skills/experience.
• Strong client management skills/experience.
• Good communication and interpersonal skills.
• Time management ability.
• Performs responsibility with Tenacity.
• With people management skills and ability.
• Trustworthy and Reliable.
• Strategic and Analytical Thinker.
• Can plan, implement and complete projects or initiatives.
• Good working knowledge of the following computer software: MS Word, MS Excel, MS PowerPoint.
• Candidate must be willing to be assigned and be deployed nationwide, as needed.