Food Distribution CSR — Onsite Customer Support & Orders

OFFSHORE BUSINESS PROCESSING INC.; Quezon City; On-site; PHP 240,000 - 360,000; Full time

Job summary

Offshore Business Processing Inc. in the Philippines is seeking a capable Customer Service representative to handle calls and emails, process orders, and provide accurate pricing and delivery information.

You will liaise with Sales, Warehouse, and Accounts to ensure smooth order processing and timely responses. The role requires proactive problem solving and a customer-focused mindset, with onsite work in Cubao or Ortigas Pasig.

Qualifications

• Proven customer support experience or experience as a client service representative
• Good customer service skills

Responsibilities

• Answer customer calls and respond to emails in a professional manner
• Process customer orders accurately in the system
• Provide information on pricing, products, and delivery timeframes
• Resolve basic customer enquiries and elevate complex issues when required
• Liaise with Sales, Warehouse, and Accounts teams to ensure smooth order processing

Skills

Customer support

Communication skills

Job description

Offshore Business Processing Inc. in the Philippines is seeking a capable Customer Service representative to handle calls and emails, process orders, and provide accurate pricing and delivery information.

You will liaise with Sales, Warehouse, and Accounts to ensure smooth order processing and timely responses. The role requires proactive problem solving and a customer-focused mindset, with onsite work in Cubao or Ortigas Pasig.