Customer Service Representative | Onsite | Cubao QC

StaffWiz; Mandaluyong; On-site; PHP 223,000 - 357,000; Full time

Job summary

StaffWiz is hiring a Customer Service Representative in Metro Manila, Mandaluyong. The role requires handling inquiries and resolving complaints via phone, email, chat, or other channels to ensure excellent customer satisfaction.

The ideal candidate is a college student or HS graduate with 6 months of BPO experience, has excellent communication skills, and is willing to work on-site in a graveyard shift with an ASAP start.

Qualifications

• College level or HS graduate with 6 months of BPO experience.
• Excellent communication skills.
• Willing to work onsite.
• Willing to work in graveyard shift.
• Can Start ASAP.

Responsibilities

• Address inquiries, resolve complaints, and provide solutions to ensure customer satisfaction.
• Handle a variety of customer interactions through phone, email, chat, or other channels.

Skills

Excellent communication

Onsite work readiness

Graveyard shift readiness

Education

College level

HS graduate with BPO experience

Job description

The Customer Service Representative (CSR) serves as the primary point of contact for customers, addressing inquiries, resolving complaints, and providing solutions to ensure excellent customer satisfaction. The CSR handles a variety of customer interactions through phone, email, chat, or other communication channels.

• At least College level, open for HS graduate with 6 months of BPO experience
• Excellent communication skills
• Willing to work onsite
• Willing to work in graveyard shift
• Can Start ASAP
• Willing to be process onsite