Food & Beverage Supervisor

Accorhotel; Mabalacat; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Discounted Accor hotel rates worldwide

Free meal

Free shuttle service

Free uniform

Life and accident insurance and HMO

Job summary

Swissôtel Clark, located in the Clark Freeport Zone, is seeking an F&B service professional to provide prompt and courteous service to hotel guests. The role supports the Outlet Manager in daily restaurant operations, ensuring smooth service and guest satisfaction.

Experience in F&B, a college diploma or equivalent, and English proficiency are required. MS Office skills and a willingness to coordinate across departments are essential for success.

Qualifications

• Good reading, writing and oral proficiency in English language.
• Ability to speak other languages and basic understanding of local languages.
• MS Office skills (Excel, Word, PowerPoint).

Responsibilities

• Assist the Assistant Outlet Manager/Outlet Manager in planning, implementing, organizing and coordinating daily restaurant operations.
• Ensure efficient restaurant operation and consistent, high-quality service to hotel guests.
• Coordinate with other departments to maximize guest dining experiences.
• Assist in maintaining compliance with Accor LQA standards.

Tools

MS Excel

MS Word

PowerPoint

Job description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

This positionis responsible forproviding prompt and professional F&B service to Hotel’s guests.

PrimaryResponsibilities

• Toassistthe AssistantOutletManager/OutletManager in planning,implementing,organizingand coordinating the smooth and efficient operation of the restauranton a daily basis.

• Toassistthe AssistantOutletManager/OutletManager in ensuring that the restaurant is running in anefficientlymanner and proper service isoffered at all times.

• Toassistthe AssistantOutletManager/OutletManager in assuring the most efficient operation ofdiningroom, offering themaximum inservice of hotel guests through good planning and coordination withothersdepartments.

• Toassistthe AssistantOutletManager/OutletManager in ensuringcompliance with Accor LQA (Leading Quality Assurance) standards.

Knowledge and Experience

• College diploma/Secondaryschool educationor Equivalent qualifications

• Additionalcertification(s) in Food & Beverage will be an advantage

• Good reading,writingand oralproficiencyin English language

• Ability to speak other languages and basic understanding of local languages will be an advantage

• Minimum 2- 4years of relevant experience in a similar capacity

• Working knowledge of MS Excel, Word, & PowerPoint

Competencies

• Written and verbal communication skills in English

• Able to develop rapport with colleagues and management staff

• Ability to work cohesively with co-workers as part of a team

• Ability to focus attention on guest needs,remainingcalm and courteous at all times

• Ability to promote positive relations with all hotel guests and patrons

• Able to exercise good judgment with difficult guests

• Understanding and ability to work in a multi-cultural environment

• Embodies competitive spirit and skills based on Accor’s capability framework:

• Open minded, Guest centric

• Self-Confident,Good communication, Team player

• Proactive and Initiative and Business Awareness and Improvement

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit