Food and Beverage Supervisor

Swissôtel Hotels & Resorts

Morong

On-site

PHP 250,000 - 450,000

Full time

9 days ago

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Benefits offered by this job

Staff discounts

Hotel discounts

Free meals

Shuttle service

Uniform provided

Insurance (L&A)

HMO benefit

Competitive pay

Job summary

Swissôtel Clark is seeking an enthusiastic F&B service professional to support daily restaurant operations and guest service excellence within the hotel’s outlet. The role emphasizes coordinating with the outlet team and other departments to deliver smooth, high-quality dining experiences.

Responsibilities include assisting the Outlet Manager, maintaining service standards, and ensuring adherence to Accor LQA guidelines, while leveraging English language proficiency and teamwork in a

Qualifications

College diploma or secondary education or equivalent
F&B certification is an advantage
Good reading, writing and spoken English
Additional languages helpful
2–4 years of relevant experience in a similar role
MS Excel, Word and PowerPoint knowledge

Responsibilities

Assist Outlet Manager in planning and coordinating daily restaurant operations
Ensure the restaurant runs efficiently with high-quality service
Coordinate dining room operations with other departments to optimize guest experience
Help ensure compliance with Accor LQA standards

Job description

Job Description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

Job Description

This position is responsible for providing prompt and professional F&B service to Hotel’s guests.

Primary Responsibilities

Outlet Operation

To assist the Assistant Outlet Manager/Outlet Manager in planning, implementing, organizing and coordinating the smooth and efficient operation of the restaurant on a daily basis.
To assist the Assistant Outlet Manager/Outlet Manager in ensuring that the restaurant is running in an efficiently manner and proper service is offered at all times.
To assist the Assistant Outlet Manager/Outlet Manager in assuring the most efficient operation of dining room, offering the maximum in service of hotel guests through good planning and coordination with others departments.
To assist the Assistant Outlet Manager/Outlet Manager in ensuring compliance with Accor LQA (Leading Quality Assurance) standards.

Qualifications

Knowledge and Experience

College diploma / Secondary school education or Equivalent qualifications
Additional certification(s) in Food & Beverage will be an advantage
Good reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Minimum 2 - 4 years of relevant experience in a similar capacity
Working knowledge of MS Excel, Word, & PowerPoint

Competencies

Written and verbal communication skills in English
Able to develop rapport with colleagues and management staff
Ability to work cohesively with co-workers as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Ability to promote positive relations with all hotel guests and patrons
Able to exercise good judgment with difficult guests
Understanding and ability to work in a multi-cultural environment
Embodies competitive spirit and skills based on Accor’s capability framework:
Open minded, Guest centric
Self-Confident, Good communication, Team player
Proactive and Initiative and Business Awareness and Improvement

Additional Information

What is in it for you;