Food & Beverage Supervisor

SWISSOTEL; Mabalacat; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Benefit card

Hotel discounts

Free meals

Shuttle service

Uniform provided

Life and health insurance

Job summary

Swissôtel Clark, located in Clark Freeport Zone in Central Luzon, seeks an F&B service professional to provide prompt, professional service to hotel guests. The role focuses on supporting outlet operations and ensuring quality dining experiences daily.

Reporting to the Outlet Manager, you will help plan, coordinate and maintain efficient restaurant operations, while upholding Accor LQA standards, guest satisfaction and teamwork.

Qualifications

• Additional certification in Food & Beverage will be an advantage.
• Good reading, writing and oral proficiency in English language.
• Ability to speak other languages will be an advantage.
• Minimum 2-4 years of relevant experience in a similar capacity.
• MS Office skills: Excel, Word and PowerPoint.

Responsibilities

• Assist the Outlet Manager in planning, implementing, organizing and coordinating the smooth and efficient operation of the restaurant on a daily basis.
• Assist in ensuring the restaurant runs in an efficient manner and proper service is offered at all times.
• Assist in assuring the most efficient operation of dining room, offering maximum service to hotel guests through good planning and coordination with other departments.
• Assist in ensuring compliance with Accor LQA (Leading Quality Assurance) standards.

Skills

English proficiency

Teamwork

Customer service orientation

Tools

MS Excel

MS Word

PowerPoint

Job description

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

Job Description

This positionis responsible forproviding prompt and professional F&B service to Hotel’s guests.

PrimaryResponsibilities

Outlet Operation

Toassistthe AssistantOutletManager/OutletManager in planning,implementing,organizingand coordinating the smooth and efficient operation of the restauranton a daily basis.

Toassistthe AssistantOutletManager/OutletManager in ensuring that the restaurant is running in anefficientlymanner and proper service isoffered at all times.

Toassistthe AssistantOutletManager/OutletManager in assuring the most efficient operation ofdiningroom, offering themaximum inservice of hotel guests through good planning and coordination withothersdepartments.

Toassistthe AssistantOutletManager/OutletManager in ensuringcompliance with Accor LQA (Leading Quality Assurance) standards.

Qualifications

Knowledge and Experience

Additionalcertification(s) in Food & Beverage will be an advantage

Good reading,writingand oralproficiencyin English language

Ability to speak other languages and basic understanding of local languages will be an advantage

Minimum 2- 4years of relevant experience in a similar capacity

Working knowledge of MS Excel, Word, & PowerPoint

Written and verbal communication skills in English

Able to develop rapport with colleagues and management staff

Ability to work cohesively with co-workers as part of a team

Ability to focus attention on guest needs,remainingcalm and courteous at all times

Ability to promote positive relations with all hotel guests and patrons

Able to exercise good judgment with difficult guests

Understanding and ability to work in a multi-cultural environment

Embodies competitive spirit and skills based on Accor’s capability framework:

Open minded, Guest centric

Self-Confident,Good communication, Team player

Proactive and Initiative and Business Awareness and Improvement

Additional Information

What is in it for you;

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Competitive compensation package
• Company discounts in room rates and F&B outlets
• Free meal, free shuttle, free uniform
• Life and accident insurance and HMO benefit

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