Food Attendant

Ammie Food Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A food service establishment is seeking a Food Attendant in Iloilo City to provide excellent customer service by serving food and beverages efficiently while maintaining cleanliness. Candidates should possess strong communication skills, a positive attitude, and ideally have experience in food service. A high school diploma and food safety training are preferred. This position requires physical stamina and the ability to work well in a team environment.

Qualifications

• Previous experience in a customer service or food service role is preferred.
• Ability to lift trays, dishes, and items safely and efficiently.
• Maintain a neat and clean appearance as per company policies.

Responsibilities

• Greet customers and take orders.
• Serve food and drinks to customers efficiently.
• Keep tables and dining areas clean and organized.
• Assist with food preparation as required.
• Regularly check on customers to ensure their satisfaction.
• Process customer payments accurately.
• Follow safety procedures in food handling.
• Restock essential items as needed.

Skills

Strong communication and interpersonal skills

Ability to handle cash transactions and operate POS systems

Time management skills

Physical stamina

Ability to work effectively in a team

Positive attitude and customer-oriented

Education

High school diploma or equivalent

Food safety or hospitality training

Job description

Overview

A Food Attendant is responsible for serving food and beverages to customers in various food establishments like restaurants, cafes, or cafeterias. They ensure customers have a pleasant dining experience by providing excellent service and maintaining a clean and organized environment.

Responsibilities

• Customer Service: Greet customers, take orders, and provide information about the menu, specials, and food preparation.
• Food and Beverage Service: Serve food and drinks to customers in a timely and efficient manner, ensuring accuracy in orders.
• Maintain Cleanliness: Keep tables, chairs, and dining areas clean and organized. Clean up after customers leave.
• Preparation: Assist with food preparation or setup of food stations as required.
• Monitor Customer Needs: Regularly check on customers to ensure their satisfaction and offer refills, additional services, or assistance.
• Handle Payments: Process customer payments and provide change or receipts.
• Comply with Health and Safety Standards: Follow safety procedures, maintain sanitation standards, and ensure the safe handling of food and drinks.
• Assist in Stocking Supplies: Restock beverages, napkins, utensils, and other essential items.

Qualifications

• Education: A high school diploma or equivalent is typically required. Some employers may prefer candidates with food safety or hospitality training.
• Experience: Previous experience in a customer service or food service role is often preferred, but not always required.
• Skills:
• Strong communication and interpersonal skills
• Ability to handle cash transactions and operate POS (Point of Sale) systems
• Time management skills to serve multiple tables and tasks efficiently
• Physical stamina to stand for long periods and carry food or drinks
• Physical Requirements: Ability to lift trays, dishes, and other items up to a certain weight limit. Must be able to bend, stoop, and reach.
• Appearance: Maintain a neat and clean appearance as per company policies.
• Teamwork: Ability to work effectively with kitchen staff, other attendants, and management.
• Attitude: Positive attitude, customer-oriented, and proactive in solving customer issues.

Preferred Qualifications

• Food handling certification (such as ServSafe) is a plus.
• Knowledge of specific dietary needs or allergies may be beneficial.