Food Attendant

Ella Food Stall; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A food service establishment in Iloilo City is looking for a Food Attendant to assist in food preparation, serve customers, and maintain cleanliness. The ideal candidate has experience in food service, strong communication skills, and the ability to multitask effectively. Responsibilities include greeting customers, ensuring satisfaction, and supporting kitchen operations. This role requires teamwork and attention to detail in a fast-paced environment.

Qualifications

• Experience in the food service industry with customer interaction.
• Ability to take orders and ensure customer satisfaction.
• Strong communication and teamwork skills.

Responsibilities

• Assist customers with menu choices and take their orders.
• Help prepare food items and maintain cleanliness.
• Monitor food and beverage stock levels.

Skills

Customer Service

Communication

Multitasking

Problem-Solving

Teamwork

Attention to Detail

Job description

Overview

A Food Attendant is responsible for assisting in food preparation, serving customers, ensuring cleanliness in the dining area, and maintaining high standards of customer service. They work in various food service settings such as restaurants, cafes, food courts, or hotels.

Responsibilities

• Customer Service
  • Greet and assist customers with menu choices.
  • Take customer orders and relay them to the kitchen.
  • Serve food and beverages in a timely manner.
  • Ensure customer satisfaction by addressing inquiries and complaints professionally.
• Food Preparation Assistance
  • Help prepare food items, such as salads, sandwiches, or beverages.
  • Assist in the setup and cleanup of food stations.
• Cleanliness and Organization
  • Maintain cleanliness of tables, floors, and food service areas.
  • Ensure food is stored and handled properly according to health and safety regulations.
  • Regularly clean utensils, plates, glasses, and other equipment.
• Stock and Inventory
  • Monitor food and beverage stock levels.
  • Assist in receiving and restocking supplies.
  • Ensure the storage of perishable items in appropriate conditions.
• Team Collaboration
  • Work alongside chefs, kitchen staff, and fellow attendants to ensure smooth operation.
  • Assist in any other duties as required by the management.

Experience and Skills

• Experience in the food service industry involving customer interaction and service excellence.
• Customer Service: Greeting customers, taking orders, answering questions about the menu, and ensuring a pleasant dining experience.
• Order Taking and Delivery: Accurately taking orders and delivering them to correct tables in a timely manner.
• Cleaning and Organization: Keeping the dining area clean and organized.
• Food Preparation Assistance: Assisting with food prep as needed.
• Handling Payments: Processing payments and handling cash transactions.
• Collaboration: Working with kitchen staff to ensure smooth operations, especially during busy hours.

Required Skills

• Communication: Strong verbal communication with customers and staff.
• Multitasking: Managing multiple orders and tasks simultaneously.
• Problem-Solving: Handling customer complaints or special requests efficiently.
• Teamwork: Working well with a team to ensure quick service.
• Attention to Detail: Ensuring accurate service and a clean dining area.