Food Attendant

Roldan Talabahan; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food service provider in Iloilo City is looking for a Food Attendant to ensure exceptional customer service. Responsibilities include greeting guests, taking orders, preparing food, and maintaining cleanliness. The ideal candidate will possess strong communication skills and the ability to work efficiently in a fast-paced environment, preferably with prior experience in food service.

Qualifications

• Preferred experience in a food service or customer service role.
• Ability to stand for long periods and perform physical tasks.
• Ability to work in a noisy, high-energy environment.

Responsibilities

• Greet and welcome guests as they arrive and take orders.
• Prepare items such as salads, sandwiches, and beverages.
• Clean tables, chairs, and work areas.
• Process payments and handle cash/credit card transactions.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

Ability to multitask

Basic math skills

Knowledge of food safety and hygiene standards

Education

High school diploma or equivalent

Job description

Overview

A Food Attendant is responsible for providing exceptional customer service in food service settings, assisting in the preparation, serving, and presentation of food and beverages, maintaining cleanliness, and supporting kitchen and front-of-house operations.

Responsibilities

• Customer Service: Greet and welcome guests as they arrive. Take food and drink orders. Answer questions about menu items, dietary restrictions, and promotions. Ensure customers' needs are met during their dining experience. Provide recommendations or help with menu selections.
• Food Preparation and Serving: Prepare items such as salads, sandwiches, and beverages. Serve food and beverages to customers in a timely manner. Ensure presentation meets quality and aesthetic standards.
• Cleaning and Maintenance: Clean tables, chairs, and work areas before and after use. Ensure the dining area is neat and organized. Replenish condiments, napkins, and other items as needed. Ensure food safety and cleanliness standards are met in all aspects of the job.
• Cash Handling: Process payments and handle cash/credit card transactions accurately. Provide correct change and receipts to customers.

Education and Experience

• High school diploma or equivalent (preferred but not always required).
• Previous experience in a food service or customer service role is an advantage.

Skills and Competencies

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to multitask.
• Ability to work efficiently in a fast-paced environment.
• Basic math skills for handling payments and making change.
• Knowledge of food safety and hygiene standards.

Physical Requirements

• Ability to stand for long periods and perform physical tasks like lifting trays or bending.
• Ability to work in a noisy, high-energy environment.

Personality Traits

• Friendly, positive, and approachable demeanor.
• Strong team player with a flexible attitude.
• Ability to handle stress and resolve conflicts gracefully.