Food Attendant

Maricel Food Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food service provider in Iloilo City is seeking a dedicated Food Attendant to deliver exceptional service. Responsibilities include taking and delivering orders, maintaining cleanliness, and processing payments. Applicants should have strong communication skills and a high school diploma. Experience in customer service is preferred. This role will require standing and walking for extended periods, and flexibility in work hours, including weekends and holidays.

Qualifications

• Previous experience in a customer service or food-related position is an advantage.

Responsibilities

• Ensure customers have an exceptional dining experience.
• Greet and interact with customers in a friendly manner.
• Accurately record customer orders.
• Deliver food and beverages in a timely manner.
• Maintain cleanliness in the dining area.
• Process customer payments.
• Stock condiments and utensils.
• Address customer complaints professionally.

Skills

Strong verbal communication skills

Excellent interpersonal skills

Attention to detail

Multitasking skills

Teamwork

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent preferred

Job description

Overview

A Food Attendant is responsible for ensuring that customers have an exceptional dining experience by providing excellent service, taking food orders, serving food and drinks, and maintaining cleanliness in the dining area. This role involves interacting with customers, handling cash transactions, and supporting kitchen staff as necessary.

Responsibilities

• A Food Attendant is responsible for ensuring that customers have an exceptional dining experience by providing excellent service, taking food orders, serving food and drinks, and maintaining cleanliness in the dining area. This role involves interacting with customers, handling cash transactions, and supporting kitchen staff as necessary.
• Customer Service: Greet and interact with customers in a friendly and professional manner.
• Taking Orders: Record customer orders accurately, ensuring all special requests or dietary restrictions are communicated to the kitchen.
• Food and Beverage Service: Deliver food and beverages to customers in a timely manner.
• Food Preparation Assistance: Assist with food preparation or refilling as directed by kitchen staff or managers.
• Cash Handling: Process customer payments, including cash and card transactions, and provide change when necessary.
• Cleaning and Maintenance: Maintain cleanliness in the dining area, including clearing tables, resetting them for the next customers, and ensuring the area is well-organized.
• Stocking: Ensure that condiments, napkins, and utensils are stocked and available for customers.
• Team Collaboration: Work closely with kitchen staff and fellow attendants to ensure a smooth flow of service.
• Compliance: Adhere to all food safety and hygiene standards.
• Customer Feedback: Address any customer complaints or issues promptly and professionally.

Education and Experience

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in a customer service or food-related position is an advantage, though on-the-job training may be provided.

Skills

• Communication: Strong verbal communication skills to interact with customers and team members.
• Customer Service: Excellent interpersonal skills to ensure a positive customer experience.
• Attention to Detail: Ability to take accurate orders and ensure food and beverages are served as requested.
• Multitasking: Ability to handle multiple tasks at once, especially during busy periods.
• Teamwork: Ability to work effectively in a team environment.
• Problem-Solving: Handle customer complaints or issues professionally and efficiently.
• Basic Math Skills: To manage cash transactions and process payments.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 25 pounds, especially when clearing tables or restocking supplies.
• Stamina to manage busy shifts and work under pressure.

Additional Requirements

• A positive attitude and professional appearance.
• Flexibility with work hours, including evenings, weekends, and holidays, as needed.
• A valid food handler's permit (if required by local regulations).