Food Attendant

ILO - JCjhess Food Kiosk; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A popular local food establishment in Iloilo City is seeking a Food Attendant to provide excellent customer service and ensure a pleasant dining experience. Responsibilities include taking orders, serving food, maintaining cleanliness, and addressing customer needs. Ideal candidates should have strong communication skills and the ability to work in a fast-paced environment. Previous experience in a similar role is preferred.

Qualifications

• High school graduate or equivalent; additional training in hospitality is a plus.
• Previous experience as a food attendant, waiter, or in a similar role is an advantage.
• Strong communication and interpersonal skills.

Responsibilities

• Greet guests warmly and assist with seating.
• Take accurate food and beverage orders and communicate them to kitchen staff.
• Ensure food and beverages are presented attractively.

Skills

Customer service

Communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Education

High school graduate or equivalent

Job description

Overview

The Food Attendant is responsible for ensuring a pleasant dining experience for guests by providing excellent service. This includes taking orders, serving food and beverages, maintaining cleanliness, and assisting with customer inquiries. The role requires a customer-focused attitude, efficiency, and teamwork to uphold the restaurant’s standards.

Responsibilities

• Customer Service: Greet guests warmly upon arrival and assist with seating; provide menu recommendations and answer questions about menu items, ingredients, and pricing; ensure prompt and courteous service at all times.
• Order Management: Take accurate food and beverage orders; communicate orders clearly to kitchen staff; serve orders promptly and ensure customer satisfaction.
• Food Presentation and Quality: Ensure food and beverages are presented attractively and meet quality standards; respond to special dietary needs or requests from customers.
• Cleanliness and Organization: Maintain cleanliness and orderliness of the dining area, service stations, and utensils; ensure compliance with food safety and sanitation standards; work closely with kitchen staff, cashiers, and other team members to ensure smooth operations; assist in resolving customer complaints or issues professionally.
• Other Duties: Assist with setting up and closing the dining area; replenish supplies (napkins, condiments, utensils); and perform other duties as assigned.

Qualifications

• High school graduate or equivalent; additional training in hospitality is a plus.
• Previous experience as a food attendant, waiter, or in a similar role is an advantage.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work on weekends, holidays, and varying shifts.

Physical Requirements

• Ability to stand, walk, and move around for extended periods.
• Ability to carry trays and other items weighing up to 20 lbs.

Working Conditions

• May involve working in a busy and noisy environment.