Food Attendant

Bacion Food Stall; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local food establishment in Iloilo City seeks a friendly Food Attendant to deliver excellent customer service. You'll take orders, serve food, and maintain a clean dining area. Previous experience is a plus but not required. Ideal for those with good communication skills and a customer-oriented attitude. Flexible hours, including nights and weekends, may be necessary.

Qualifications

• Good verbal communication skills to interact effectively with customers and team members.
• Strong focus on customer service with a friendly and helpful attitude.
• Ability to stand for long periods and perform physical tasks.

Responsibilities

• Greet and assist customers in a friendly manner.
• Take food and beverage orders accurately.
• Serve food and beverages promptly.

Skills

Customer-Oriented

Communication Skills

Team Player

Physical Stamina

Education

High school diploma or equivalent

Job description

Overview

We are seeking a friendly and efficient Food Attendant to join our team. The Food Attendant will be responsible for delivering excellent customer service while ensuring a clean, organized, and welcoming dining environment. This position involves assisting customers with their food and beverage needs, taking orders, serving food, and ensuring guest satisfaction.

Responsibilities

• Customer Service: Greet and assist customers in a friendly and professional manner, providing a positive dining experience.
• Taking Orders: Accurately take food and beverage orders and relay them to kitchen staff or chefs.
• Serving Food: Deliver food and beverages to customers promptly and correctly.
• Cleaning and Maintenance: Ensure dining areas, tables, and seating areas are clean, tidy, and well-organized.
• Setting Up: Prepare tables and dining areas by setting up napkins, utensils, glasses, and condiments.
• Handling Payments: Assist with processing customer payments, including cash and card transactions.
• Food Safety: Follow food safety protocols and hygiene standards to maintain cleanliness and prevent contamination.
• Assisting Kitchen Staff: Help with food preparation and ensure kitchen staff has what they need for service.
• Problem-Solving: Address any customer complaints or concerns promptly and escalate issues when necessary to management.
• Stocking: Refill or restock condiments, beverages, and other supplies as needed during service.
• Adhering to Procedures: Follow company policies and safety procedures, including handling and serving food and beverages.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in the food service or hospitality industry is a plus but not required.
• Communication Skills: Good verbal communication skills to interact effectively with customers and team members.
• Customer-Oriented: Strong focus on customer service with a friendly and helpful attitude.
• Physical Stamina: Ability to stand for long periods, carry trays, and perform physical tasks as needed.
• Attention to Detail: Must be able to ensure orders are accurate and delivered correctly.
• Team Player: Ability to work collaboratively with other food attendants, kitchen staff, and management.
• Time Management: Ability to handle a fast-paced work environment and prioritize tasks effectively.
• Food Safety Knowledge: Basic understanding of food safety and cleanliness standards (training may be provided).
• Adaptability: Willingness to work flexible hours, including nights, weekends, and holidays, if required.
• Preferred Skills (optional):
• Multi-tasking Ability: Ability to handle multiple customers or tasks at once while maintaining high service standards.
• Basic Math Skills: For handling payments and making change.
• Knowledge of Food and Beverage: Familiarity with menu items and the ability to make recommendations.