Fleet Operations Lead — Dispatch & Driver Excellence

Green and Smart Mobility Philippines Inc; Batangas City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Green and Smart Mobility Philippines Inc is seeking an Operations Supervisor to oversee the taxi service's daily operations, ensuring efficient dispatch, fleet utilization, and adherence to safety and company policies. You will lead a team of drivers and administrative staff to deliver reliable, high-quality transportation services across our network.

The role requires strong leadership, clear communication, and hands-on problem solving, with a focus on improving service levels, optimizing

Qualifications

• Bachelor’s degree in Business Administration, Transportation Management or related field.
• 3+ years in operations, transportation or fleet management; ride-hailing experience is a plus.
• Strong leadership, team management and problem-solving.
• Excellent communication and interpersonal abilities.
• Proficient in MS Office; experience with dispatch or fleet management software is a plus.
• Knowledge of local traffic laws and transport compliance.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Supervise dispatching of taxis to ensure timely and efficient service.
• Monitor vehicle schedules, routes, and driver assignments to maximize fleet utilization.
• Ensure compliance with traffic, safety, and company regulations.
• Manage, coach, and evaluate drivers and operations staff performance.
• Conduct regular driver meetings and training sessions.
• Address disciplinary issues and maintain team morale.
• Coordinate vehicle maintenance schedules and roadworthiness.
• Report breakdowns, incidents, and accidents promptly and recommend preventive measures.
• Respond to customer complaints and improve service quality.
• Prepare daily, weekly, and monthly operational reports for management review.
• Analyze operational data and suggest improvements to increase efficiency and reduce costs.
• Support management in implementing new systems, policies, or technology solutions.

Skills

Leadership

Communication

Problem-solving

Analytical skills

Decision making

Education

Bachelor’s degree in Business Administration/Transportation Management

Tools

MS Office

Fleet management software

Job description

Green and Smart Mobility Philippines Inc is seeking an Operations Supervisor to oversee the taxi service's daily operations, ensuring efficient dispatch, fleet utilization, and adherence to safety and company policies. You will lead a team of drivers and administrative staff to deliver reliable, high-quality transportation services across our network.

The role requires strong leadership, clear communication, and hands-on problem solving, with a focus on improving service levels, optimizing