Taxi Operations & Dispatch Supervisor

Green and Smart Mobility Philippines Inc; Las Piñas; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

HMO

Sick Leave

Special Leave for Women

Job summary

Green and Smart Mobility Philippines Inc is seeking an Operations Supervisor to oversee daily taxi operations across Caloocan, Manila, Las Piñas, Taguig and nearby areas. You will manage dispatch, ensure driver coverage, and coordinate with maintenance for fleet readiness.

Responsibilities include supervising fleet deployment, monitoring KPIs such as trip completions and wait times, handling incidents, and preparing regular performance reports for management.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Transportation Management, or related field.
• 2–4 years in transportation, logistics, or taxi/ride-hailing ops; 1+ year supervisory experience.
• Knowledge of local transportation regulations and driver compliance.
• Strong leadership and team management abilities.
• Excellent problem-solving and communication skills.

Responsibilities

• Supervise daily taxi operations, including fleet deployment, dispatch scheduling, and route monitoring.
• Ensure adequate driver coverage to meet demand, including managing shift schedules and attendance.
• Monitor vehicle conditions and coordinate with the maintenance team for repairs, inspections, and preventive servicing.
• Track and analyze key operational KPIs such as trip completions, wait times, and customer satisfaction.
• Handle incident reports, passenger complaints, and driver concerns, ensuring timely resolution.
• Enforce company policies, local government transport regulations, and safety protocols.
• Conduct regular meetings with drivers and staff to relay updates, performance targets, and operational changes.
• Prepare and submit daily, weekly, and monthly reports on operations performance to management.

Skills

Leadership

Operations management

Team management

Communication

Education

Bachelor’s degree in Business Administration / Logistics / Transportation Management

Tools

Dispatch software

Fleet tracking systems

MS Office / Google Workspace

Job description

Green and Smart Mobility Philippines Inc is seeking an Operations Supervisor to oversee daily taxi operations across Caloocan, Manila, Las Piñas, Taguig and nearby areas. You will manage dispatch, ensure driver coverage, and coordinate with maintenance for fleet readiness.

Responsibilities include supervising fleet deployment, monitoring KPIs such as trip completions and wait times, handling incidents, and preparing regular performance reports for management.