Fintech Sales Support Specialist: Onboarding & Client Care

ESCO ENGINEERING PTY LTD. - PHILIPPINE ROHQ; Pasig; Presencial; PHP 300.000 - 420.000; Jornada completa

Descripción de la vacante

ESCO ENGINEERING PTY LTD. - PHILIPPINE ROHQ is seeking a proactive Sales Support Officer for our Australian fintech team.

This full-time onsite role in Ortigas involves being the first point of contact for inbound calls, onboarding new clients, and ensuring smooth service for introducers. You will coordinate with customer service, settlements and credit teams, maintain monthly sales reports in Excel, and handle broker accreditations.

Formación

• Confident spoken and written English.
• Strong attention to detail and data accuracy.
• Proficiency in MS Office suite, particularly Excel.
• Capable of handling objections with diplomacy to reach resolutions.
• Ability to work independently with energy and passion.
• Good negotiation skills and ability to deliver on promises.

Responsabilidades

• Serve as the first point of contact for inbound calls to the general sales line.
• Update introducers on deal status via phone and email.
• Proactively request missing information from introducers to process deals.
• Collaborate with customer service, settlements, and credit teams for accurate deal processing.
• Handle profiling and processing of new broker accreditations.
• Prepare and maintain monthly sales reporting using Excel and internal systems.
• Manage general sales administration tasks to support the sales function.

Conocimientos

English proficiency

Attention to detail

Negotiation skills

Independent work

Energy and passion

Herramientas

Excel

MS Office

Descripción del empleo

ESCO ENGINEERING PTY LTD. - PHILIPPINE ROHQ is seeking a proactive Sales Support Officer for our Australian fintech team.

This full-time onsite role in Ortigas involves being the first point of contact for inbound calls, onboarding new clients, and ensuring smooth service for introducers. You will coordinate with customer service, settlements and credit teams, maintain monthly sales reports in Excel, and handle broker accreditations.