AU Sales Support Officer

Ezysc; Pasig; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

allowances

Dynamic work environment

Australian business hours

Job summary

Ezysc is seeking a Sales Support Officer for its growing Australian fintech team. The role focuses on onboarding clients and keeping introducers well-informed, with a strong emphasis on front-end service and deal processing.

You’ll work in a dynamic environment, handling inquiries, coordinating with multiple teams, and delivering accurate monthly sales reports. This is a full-time onsite position based in Ortigas, Philippines.

Qualifications

• Outgoing and proactive sales support professional.
• Confident spoken and written English.
• Strong attention to detail and data accuracy.
• Proficient in MS Office, particularly Excel.
• Ability to work independently and stay energetic.

Responsibilities

• Serve as first point of contact for inbound calls and inquiries.
• Provide updates on deal status to introducers by phone and email.
• Request missing information to keep deals moving smoothly.
• Collaborate with customer service, settlements and credit teams.
• Process new broker accreditations accurately and promptly.
• Prepare and maintain monthly sales reports using Excel and internal systems.
• Handle general sales administration tasks to support the team.

Skills

English communication

Attention to detail

MS Excel

Negotiation skills

Independent worker

Customer service orientation

Tools

Excel

Job description

Overview:

We have a new opportunity for an outgoing and proactive Sales Support Officer with our growing Australian Fintech team. In this role you'll play a crucial role in delivering exceptional front-end service to our valued clients and partners. As an integral part of our originations team, you'll be at the forefront of onboarding new clients and ensuring seamless service for existing introducers. If you're ready to make a meaningful impact and thrive in a dynamic environment, we’re keen to speak with you!

Key Responsibilities:

• Serve as the first point of contact for inbound calls to the general sales line, providing prompt and professional assistance.
• Keep introducers informed with timely updates on deal status through phone and email communications.
• Proactively request any missing information from introducers, ensuring smooth processing of deals.
• Collaborate closely with customer service, settlements, and credit teams to ensure accuracy and efficiency in deal processing.
• Handle the profiling and processing of new broker accreditations promptly and accurately.
• Prepare and maintain monthly sales reporting using Excel and our internal systems.
• Manage general sales administration tasks to support the overall sales function effectively.

Skills and Competencies:

• Confident spoken and written English.
• Strong attention to detail and data accuracy.
• Proficiency in MS Office suite, particularly Excel.
• Capable of handling objections and conflicts with diplomacy and achieving satisfactory resolutions.
• Demonstrated ability to work independently and maintain high levels of energy and passion.
• Good negotiation skills coupled with a commitment to delivering on promises.

We’re Offering:

• Competitive salary depending on experience.
• Attractive allowances and benefits.
• A supportive and dynamic work environment.
• Australian business hours schedule (morning/day shift), Monday to Friday
• Please note: This is a full-time onsite role based in Ortigas.
• (location - Robinsons Equitable Tower, ADB Avenue)

About Our Client:

Our client is an innovative Australian fintech providing business lending services to SME businesses throughout Australia. Established in 2015, and led by a very experienced management team, our client offers finance for asset purchase, motor vehicles, business equipment and insurance premium funding.