Financial Account Specialist | BPO Agent | Weekends off

Caldwell Communications Consultancy Philippines; Valenzuela; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance-based incentives

Mentorship and career growth

Zusammenfassung

A leading consultancy firm is hiring a Financial Account Specialist in Metro Manila. The role involves assisting clients with account inquiries and transactions through various communication channels. Candidates should be high school graduates with strong customer service skills, attention to detail, and the ability to multitask. This position offers competitive pay, performance-based incentives, and professional development opportunities in a collaborative environment. Shifts may include nights and weekends.

Qualifikationen

• High School or Senior High School graduate (College preferred).
• Customer-focused and detail-oriented.
• Basic computer literacy and multitasking ability.
• Willing to work onsite in Metro Manila.

Aufgaben

• Respond to financial inquiries via phone, chat, or email.
• Assist with payments, account updates, and billing questions.
• Document all interactions in the system.
• Escalate complex issues to supervisors.
• Maintain productivity, quality, and client satisfaction metrics.

Kenntnisse

Customer-focused

Detail-oriented

Basic computer literacy

Multitasking ability

Ausbildung

High School or Senior High School graduate

Jobbeschreibung

Financial Account Specialist | BPO Agent | Weekends off

Caldwell Communications Consultancy Philippines

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Job Description

We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist with payments, account updates, and billing questions
• Document all interactions in the system
• Escalate complex issues to supervisors
• Maintain productivity, quality, and client satisfaction metrics

Schedule & Training

• Shifts include nights, weekends, and holidays
• Paid training on financial processes and systems

Requirements

• High School or Senior High School graduate (College preferred)
• Customer-focused and detail-oriented
• Basic computer literacy and multitasking ability
• Willing to work onsite in Metro Manila

Why Join Us

• Competitive salary and performance-based incentives
• Exposure to financial accounts and professional development
• Mentorship and career growth in a collaborative environment

HR Manager, Caldwell Communications Consultancy Philippines

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