Financial Account Specialist | Customer Service Representative

Caldwell Communications Consultancy Philippines; Pasig; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary incentives

Exposure to financial accounts and dev

Mentorship and career growth

Job summary

Caldwell Communications Consultancy Philippines is seeking a dedicated customer service professional for an on-site role in Pasig. No prior experience is required, and we welcome High School or Senior High School graduates; training is provided. This is a full-time position with shifts that may include nights, weekends, and holidays.

Join a team focused on accuracy, customer care, and reliable service delivery while growing with opportunities in a collaborative environment in Metro Manila.

Qualifications

• High School or Senior High School graduate (College preferred).
• Customer-focused and detail-oriented.
• Basic computer literacy and multitasking ability.
• Willing to work onsite in Metro Manila.

Responsibilities

• Respond to financial inquiries via phone, chat, or email.
• Assist with payments, account updates, and billing questions.
• Document all interactions in the system.
• Escalate complex issues to supervisors.
• Maintain productivity, quality, and client satisfaction metrics.

Skills

Customer-focused

Detail-oriented

Multitasking

Basic computer literacy

Education

High School or Senior High School

College preferred

Job description

Caldwell Communications Consultancy Philippines

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• Respond to financial inquiries via phone, chat, or email
• Assist with payments, account updates, and billing questions
• Document all interactions in the system
• Escalate complex issues to supervisors
• Maintain productivity, quality, and client satisfaction metrics

Schedule & Training

• Shifts include nights, weekends, and holidays
• Paid training on financial processes and systems

Requirements

• High School or Senior High School graduate (College preferred)
• Customer-focused and detail-oriented
• Basic computer literacy and multitasking ability
• Willing to work onsite in Metro Manila

Why Join Us

• Competitive salary and performance-based incentives
• Exposure to financial accounts and professional development
• Mentorship and career growth in a collaborative environment

HR Manager Caldwell Communications Consultancy Philippines

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