Branch Collections Specialist - Field & NPL Recovery

City Savings Bank, Inc.; Lipa; Presencial; PHP 180.000 - 300.000; Jornada completa

Descripción de la vacante

City Savings Bank, Inc. is seeking a Branch Collection Associate to monitor and ensure on-time billing and collections for the branch loans portfolio. The role includes overseeing non-performing loans and executing actions to reduce them, with extensive travel within the area.

The successful candidate will have a bachelor's degree, driving skills (motorcycle) with a valid license, and strong communication skills in the local dialect. Prior loans/collections experience is a plus.

Formación

• Bachelor's degree graduate.
• Experience in loans and collections is an advantage.
• Driving skills (motorcycle) with a valid driver’s license.

Responsabilidades

• Achieve collection targets for the NPL portfolio and branch KPIs.
• Handle redemption, posting of payments, restructuring, billings, condonation, field visits, and SMS sends.
• Conduct account analyses and assess client’s ability to pay.
• Compute possible loan restructuring.
• Prepare and submit all required reports on time.
• Ensure completeness and accuracy of documents.
• Deliver excellent customer service per standards.

Conocimientos

Loans & collections

Driving motorcycle

Communication skills

Travel readiness

Dialect proficiency

Educación

Bachelor's degree

Descripción del empleo

City Savings Bank, Inc. is seeking a Branch Collection Associate to monitor and ensure on-time billing and collections for the branch loans portfolio. The role includes overseeing non-performing loans and executing actions to reduce them, with extensive travel within the area.

The successful candidate will have a bachelor's degree, driving skills (motorcycle) with a valid license, and strong communication skills in the local dialect. Prior loans/collections experience is a plus.