FIELD AND COLLECTION ASSOCIATE

1-Pentagon Credit and Lending Corp; Davao de Oro; On-site; PHP 200,880 - 290,160; Full time

Benefits offered by this job

Health Insurance

Office Parties

Job summary

1-Pentagon Credit and Lending Corp in the Philippines seeks a Collection Associate to coordinate with external agencies, clients, and internal teams to ensure timely payments and smooth operations. You will manage notices, follow-ups, and records, while maintaining strong stakeholder relationships in a fast-paced lending environment.

The role requires excellent communication, attention to detail, and fieldwork experience, with daily interactions across multiple partners to protect company

Qualifications

• Excellent communication and negotiation abilities.
• Strong attention to detail and accuracy.
• Experience in debt collection or fieldwork preferred.
• Ability to coordinate with multiple external partners.
• Proficient in documentation and record-keeping.
• Problem-solving skills and teamwork.

Responsibilities

• Serve as the primary contact between the organization and external agencies, vendors, and clients.
• Facilitate submission and retrieval of documents (permits, billing, government forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly.
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Skills

Communication skills

Attention to detail

Fieldwork experience

Customer service

Job description

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

Others

Office Parties

OVER-ALL PURPOSE OF JOB

The Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.

FUNCTION AND RESPONSIBILITIES:

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly.
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Credit Risk Control Anti-Money Laundering Field Work Credit Investigator Credit Analysis Collecting Documentation Functional Product Reports Loan Verification

Preview

ELLEN GRACE CASANDRA

HR Director 1-Pentagon Credit and Lending Corp