Collection Associate

1-Pentagon Credit and Lending Corp; Leyte; On-site; PHP 200,880 - 279,000; Full time

Job summary

A lending and credit management firm is seeking a Collection Associate in Leyte, Philippines. This role involves coordinating with external partners, managing collections, and maintaining positive relationships with stakeholders. The ideal candidate will possess excellent communication skills and experience in fieldwork to support timely collections and organizational goals. Responsibilities include serving as the main point of contact for clients and agencies and ensuring accurate reporting of accounts receivables.

Qualifications

• Experience in customer interaction and payment collection.
• Ability to follow up with clients and partners effectively.
• Competence in preparing and issuing collection notices.

Responsibilities

• Act as primary contact for external agencies and clients.
• Facilitate document submissions and retrievals.
• Ensure accurate communications with departments and external contacts.
• Follow up on outstanding receivables as per company policy.
• Maintain updated records of collections and client accounts.
• Prepare reports related to activities and sales.

Skills

Excellent communication skills

Fieldwork experience

Attention to detail

Risk assessment

Credit analysis

Asset management

Job description

Overview

The Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.

Responsibilities

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Risk Assessment CIIA Credit Investigation Loan Verification Field Work Driving Collecting Credit Analysis Asset Management Risk Management

Contact / At a glance

ELLEN GRACE CASANDRA

HR Director 1-Pentagon Credit and Lending Corp

Working Location

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