Credit and Collection Associate

Biosite Medical Instruments; Davao City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Additional leave

Company Christmas gift

Company events

Free parking

Health insurance

Opportunities for promotion

Pay raise

Promotion to permanent employee

Staff meals provided

Job summary

Biosite Medical Instruments in Davao City is seeking a Credit and Collection Associate to manage overdue customer accounts and secure timely payments. You will contact customers, negotiate payment terms, resolve disputes, and collaborate with Sales and Finance to minimize bad debt while supporting healthy cash flow.

This role emphasizes professionalism, accuracy in records, and the ability to escalate delinquent accounts when needed.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• Experience in credit and collections or accounts receivable is a plus.
• Strong communication and negotiation skills are essential.
• Detail-oriented with solid analytical abilities.

Responsibilities

• Monitor and manage customer accounts to ensure timely payments.
• Follow up on outstanding balances via calls, emails, and other channels.
• Reconcile accounts and resolve billing discrepancies.
• Prepare aging reports and collection status updates.
• Coordinate with internal teams (Sales, Finance) regarding account concerns.
• Maintain accurate records of all collection activities.
• Recommend actions for delinquent accounts, including escalation.

Skills

Communication

Negotiation

Detail-oriented

Analytical skills

Education

Finance degree

Accounting degree

Business Administration

Tools

MS Excel

Accounting systems

Job description

The Credit and Collection Associate is responsible for managing overdue customer accounts and ensuring the timely collection of outstanding payments. This role involves contacting customers, negotiating payment terms, resolving disputes, and working closely with internal teams to minimize the company’s bad debt exposure. The Collections Associate plays a key role in maintaining healthy cash flow and supporting the company’s financial health by collecting receivables in a professional and efficient manner.

Key Responsibilities:

• Monitor and manage customer accounts to ensure timely payments
• Follow up on outstanding balances through calls, emails, and other communication channels
• Reconcile accounts and resolve billing discrepancies
• Prepare aging reports and collection status updates
• Coordinate with internal teams (Sales, Finance, if needed) regarding account concerns
• Maintain accurate records of all collection activities
• Recommend actions for delinquent accounts, including escalation when necessary

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• Proven experience in credit and collections or accounts receivable is an advantage
• Strong communication and negotiation skills
• Detail-oriented with good analytical skills
• Proficient in MS Excel and accounting systemsAbility to handle sensitive information with integrity and professionalism

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Free parking
• Health insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Work Location: In person