FIELD AND COLLECTION ASSOCIATE

1-Pentagon Credit and Lending Corp; Davao Occidental; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Health Insurance

Incentives

Job summary

The Collection Associate role at 1-Pentagon Credit and Lending Corp coordinates with external partners, clients, and internal teams to ensure timely collection of payments and smooth business operations. The position requires excellent communication, fieldwork experience, and meticulous attention to detail to support financial goals and maintain positive stakeholder relationships.

Based in the Philippines, the role emphasizes teamwork while handling notices, records, and reports in accordance

Qualifications

• Excellent communication skills and customer service mindset.
• Ability to manage fieldwork and coordinate with multiple stakeholders.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Serve as a liaison between the organization and external agencies, vendors, and clients.
• Coordinate submission and retrieval of documents (permits, billing, compliance).
• Follow up on outstanding receivables and maintain collection records.
• Prepare collection notices, receipts, and statements of account.
• Coordinate with Finance to reconcile payment discrepancies and report accurately.

Job description

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance

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OVER-ALL PURPOSE OF JOB

The Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.

FUNCTION AND RESPONSIBILITIES:

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication between departments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Credit Risk Control Anti-Money Laundering Field Work Credit Investigator Credit Analysis Collecting Documentation Functional Product Reports Loan Verification

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ELLEN GRACE CASANDRA

HR Director 1-Pentagon Credit and Lending Corp