FIELD AND COLLECTION ASSOCIATE

1-Pentagon Credit and Lending Corp; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

1-Pentagon Credit and Lending Corp is seeking a Liaison and Collection Associate to coordinate with external partners, clients, and internal teams, helping ensure timely collections and smooth operations.

The role requires strong communication, fieldwork experience, and meticulous record keeping, including notices, statements, and reconciliation with the Finance Department.

Responsibilities

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication betweenMdepartments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.

Job description

OVER-ALL PURPOSE OF JOB

The Liaison and Collection Associate is responsible for coordinating with external partners, clients, and internal departments to ensure smooth business operations, while also managing the timely collection of payments. The role requires excellent communication skills, fieldwork experience, and attention to detail to support organizational financial goals and maintain positive stakeholder relationships.

FUNCTION AND RESPONSIBILITIES

• Serve as the primary point of contact between the organization and external agencies, vendors, and clients.
• Facilitate the submission and retrieval of official documents (e.g., permits, billing statements, government compliance forms).
• Coordinate appointments, deliveries, or transactions with partner institutions and local government.
• Ensure accurate and timely communication betweenMdepartments and external contacts Collection Functions.
• Follow up with clients and partners for outstanding receivables in accordance with company policy.
• Maintain and update collection records and client account statuses.
• Prepare and issue collection notices, receipts, and statements of account.
• Coordinate with the Finance Department to reconcile payment discrepancies and ensure accurate reporting.
• Report potential collection issues and delinquent accounts to management promptly
• Prepare and submit activity and sales reports to supervisors.
• Other task related to the operations create great teamwork.
• Maintain a daily log of customer interactions, applications, and follow ups.