Collection Associate.

Recruitify_HR; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A financial services company in Metro Manila is seeking a Collections Specialist. The successful candidate will contact customers to collect overdue payments, maintain accurate records, and prepare reports on collection activities. A Bachelor's degree in Finance or Business Administration and 3-5 years of experience in collections are required. Candidates should possess excellent communication and negotiation skills, along with strong problem-solving abilities. The role demands professionalism and the ability to meet deadlines.

Qualifications

• 3-5 years of experience in collections or accounts receivable.
• High level of professionalism and integrity.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Contact customers to collect overdue payments and negotiate arrangements.
• Maintain accurate records of customer interactions.
• Work closely with the finance team to reconcile discrepancies.

Skills

Excellent communication skills

Negotiation skills

Problem-solving abilities

Attention to detail

Education

Bachelors degree in Finance or Business Administration

Job description

Responsibilities

• Contact customers to collect overdue payments and negotiate payment arrangements.
• Maintain accurate records of customer interactions and payment activities.
• Prepare reports on collection activities and account statuses.
• Work closely with the finance team to reconcile discrepancies in customer accounts.
• Provide exceptional customer service while managing collections in a professional manner.

Requirements

• Educational Qualifications: Bachelors degree in Finance, Business Administration, or a related field.
• Experience Level: 3-5 years of experience in collections or accounts receivable.
• Skills and Competencies: Excellent communication and negotiation skills.
• Skills and Competencies: Strong problem-solving abilities and attention to detail.
• Qualities and Traits: High level of professionalism and integrity.
• Responsibilities and Duties: Ability to work under pressure and meet deadlines.