Liaison Collector

Aquino Basket Shop Corporation; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Free Meals

Government Mandated Benefits

Job summary

A retail company in Pampanga is seeking a collections specialist to manage client relationships and ensure timely collection of payments. The ideal candidate should have a high school diploma, 1-2 years of relevant experience, and possess strong communication and negotiation skills. Responsibilities include establishing client rapport, conducting follow-ups, and collaborating with finance teams to align collections with company goals. This role offers opportunities for performance bonuses and growth within the company.

Qualifications

• 1–2 years of experience in collections or customer service.
• Strong communication and negotiation skills are essential.
• Detail-oriented and proactive, with professional customer inquiry handling.

Responsibilities

• Establish and maintain positive relationships with clients for smooth collections.
• Conduct follow-ups to ensure timely collections of outstanding payments.
• Negotiate payment agreements and resolve disputes effectively.
• Prepare and maintain accurate records of collection activities.
• Collaborate with finance team to align collections with company goals.

Skills

Strong communication skills

Negotiation skills

Detail-oriented

Proactive attitude

Education

High School diploma or equivalent

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Free Meals

Description

• Establish and maintain positive relationships with clients to ensure smooth collections.
• Conduct regular follow-ups to ensure timely collection of outstanding payments.
• Negotiate payment agreements and resolve disputes effectively.
• Prepare and maintain accurate records of all collection activities.
• Collaborate with the finance team to align collections with company goals.

Requirements

• Educational Qualifications: High School diploma or equivalent required.
• Experience Level: 1–2 years of experience in collections or customer service.
• Skills and Competencies: Strong communication and negotiation skills.
• Qualities and Traits: Detail-oriented, proactive, and able to handle customer inquiries professionally.
• Responsibilities and Duties: Ability to manage multiple accounts and meet deadlines.