Executive Assistant

Jobtailor

Manila

On-site

PHP 300,000 - 460,000

Full time

14 days+

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Job summary

Sigrid is seeking an Executive Assistant to ensure client needs are anticipated and serviced with the highest quality. You will manage client expectations, coordinate resources, and promote Sigrid's service values across tasks.

Responsibilities include building strong client relationships, handling research and presentations, data entry, account maintenance, and timely resolution of issues. A detail‑oriented, proactive self‑starter who thrives in a fast‑paced tech environment is ideal.

Qualifications

Bachelor's degree or equivalent work experience preferred.
1–2 years of experience as an Executive Assistant.
A high level of spoken and written business English.
Excellent time management skills.
Proficiency in MS Office and web-based applications.

Responsibilities

Manage client relationships and expectations with high-quality service.
Handle research, preparation of presentations, data entry, maintenance of memberships, and bills payable.
Manage client’s usage through proper planning and setting client’s expectations.
Effectively resolve client issues in a timely manner.

Skills

Time Management

Customer Service Orientation

Analytical Skills

Attention to Detail

Proactive Problem Solving

Education

Bachelor's Degree

Fit to Work Clearance

Updated NBI

Tools

MS Office Proficiency

Web-Based Applications

Laptop

Smartphone

Wi‑Fi Connection

Job description

The Executive Assistant’s primary duty is to ensure that all stated, unstated, and anticipated needs of the clients are cared for and actioned with the highest quality.
You will be responsible for managing the client and their expectations, managing usage and available resources and promoting the values of Sigrid.
Build strong business relationships with your clients by ensuring high quality of work on all tasks.
Manage client complaints and resolve issues effectively and in a timely manner.
Manage client’s usage through proper planning and setting client’s expectations.
Ensure timely and high-quality resolution of all tasks.
Perform daily overall health check of each clients’ account.
Manage resources through proper delegation and monitoring of work quality.
Effectively manage day to day work, primarily focused on account clean-up, task resolution, and time management.
Identify learning opportunities and coordinate with the Customer Success Manager to improve the overall business.
Ensure that the client’s preferences and information are captured and stored securely.

Requirements

Bachelor's degree or equivalent work experience preferred
1–2 years of experience as an Executive Assistant
A high level of spoken and written business English
Excellent time management skills
Can handle research, preparation of presentations, data entry, maintenance and monitoring of memberships, online accounts, and bills payable.
Proficiency in MS Office and web-based applications
Has high attention to detail
A strong sense of customer service and enjoys anticipating the needs of others
With strong analytical skills
Ability to work efficiently, think clearly, and solve tasks accurately under pressure
Pro‑active and resourceful self‑starter
Desire and ability to work in a fast‑paced technology environment
With a quiet place at home, a laptop, a smartphone, and a fully running Wi‑Fi connection of 10mbps or higher
Priority will be given to those who can start immediately with updated NBI and can present a Fit to Work clearance.

Core Competencies

Demonstrates strong organizational and time management skills while effectively managing client relationships and expectations. Proficient in MS Office and web-based applications, with a focus on delivering high-quality service and resolving client issues promptly.

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