Call Center Agent | Entry-Level Friendly | Start ASAP!

Neksjob Philippines; Bacolod; On-site; PHP 245,520 - 334,800; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Job summary

Neksjob Philippines is hiring for a Call Center Agent on-site in Bacolod. The role is full-time, entry-level, with no experience required and requires a Senior High School diploma.

Start ASAP is available as the team supports customers with product information and service inquiries. Main duties include handling incoming calls, explaining products clearly, resolving issues quickly, assisting customers with account changes, and maintaining accurate call records.

Qualifications

• SH/SHS graduate required.
• Willing to work on site in Bacolod.
• Basic computer literacy required.

Responsibilities

• Answer calls in a professional and caring tone.
• Explain products and services clearly to customers.
• Tackle problems quickly and make processes painless for customers.
• Help customers make changes to their accounts or plans.
• Take clear notes to maintain a solid record of every call.

Skills

Basic computer literacy

Education

Senior High School graduate

Job description

Call Center Agent | Entry-Level Friendly | Start ASAP!

On-site - Bacolod No Exp Required High/Senior High School Full-time

Job Description

We are seeking qualified, service-driven professionals to join our call center team. The successful candidate will answer incoming calls, explain our products and services in a clear and easy-to-understand way, assist customers with their concerns, and provide excellent service to ensure a positive customer experience.

Your main tasks include:

• Answering calls with a professional and caring tone
• Explaining our products in a way that just makes sense
• Tackling problems fast and making the process painless
• Helping customers make changes to their accounts or plans
• Taking clear notes so we have a solid record of every call

Qualifications

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy

Why Join Us

• Paid Training
• HMO and Other Benefits
• Fun and Supportive Team Environment