Entry-Level Banking Service & Customer Care

RCBC; Dasmariñas; On-site; PHP 201,000 - 312,000; Full time

Job summary

RCBC in Dasmariñas, Philippines is seeking an entry-level Customer Service associate for its Business Center. You will provide accurate over-the-counter services, ensure compliance with BSP/AMLA rules, and help mitigate risks by applying bank policies.

The role emphasizes empathic client engagement, service quality, and support for daily administrative tasks while meeting service standards and contributing to process improvements. Fresh graduates are welcome to apply.

Qualifications

• Fresh graduates are welcome to apply.
• Provide accurate over-the-counter services.
• Ensure compliance with BSP/AMLA rules.
• Help mitigate risks by applying bank policies.

Responsibilities

• Meet service standards.
• Support process improvements.
• Assist in daily administrative tasks.

Skills

Customer service

Communication skills

Empathy

Job description

RCBC in Dasmariñas, Philippines is seeking an entry-level Customer Service associate for its Business Center. You will provide accurate over-the-counter services, ensure compliance with BSP/AMLA rules, and help mitigate risks by applying bank policies.

The role emphasizes empathic client engagement, service quality, and support for daily administrative tasks while meeting service standards and contributing to process improvements. Fresh graduates are welcome to apply.