Banking Service Associate – Customer Experience & Compliance

RCBC; Manila; On-site; PHP 180,000 - 320,000; Full time

Job summary

RCBC is seeking a customer-focused professional to provide competent, timely over-the-counter services in the Business Center. You will ensure adherence to BSP/AMLA regulations and internal policies, identifying risk areas and mitigating them while supporting branch initiatives.

Willing to be assigned to SOUTH HARBOR, BINONDO, TONDO, MALATE, TOMAS MAPUA in Manila. Ideal candidates are graduates of any 4-year course; fresh graduates are welcome.

Qualifications

• Graduate of any 4-year course.
• Fresh graduates are welcome to apply.
• Able to deal with complexity and make effective decisions.
• Possesses security awareness and risk-conscious mindset.
• Empathic and able to engage with people.

Responsibilities

• Provide competent, timely, error-free over-the-counter services.
• Ensure compliance with BSP/AMLA and other regulations.
• Identify risk areas and mitigate risks through bank policies.
• Support business objectives with excellent customer service at the branch.

Skills

Customer service

Empathy

Time management

Attention to detail

Education

4-year degree

Job description

RCBC is seeking a customer-focused professional to provide competent, timely over-the-counter services in the Business Center. You will ensure adherence to BSP/AMLA regulations and internal policies, identifying risk areas and mitigating them while supporting branch initiatives.

Willing to be assigned to SOUTH HARBOR, BINONDO, TONDO, MALATE, TOMAS MAPUA in Manila. Ideal candidates are graduates of any 4-year course; fresh graduates are welcome.