Customer Service Banker — Compliance & Risk Focus

RCBC; Bulacan; On-site; PHP 240,000 - 300,000; Full time

Job summary

RCBC in the Philippines seeks a customer-focused staff to provide competent, timely over-the-counter services at the Malolos Paseo Del Congreso Business Center. You will ensure compliance with BSP/AMLA regulations and internal policies, and support branch objectives.

The role requires strong risk awareness, attention to accuracy, and excellent service delivery. Fresh graduates welcome; willing to be assigned to Malolos location and to contribute to a secure and efficient bank environment.

Qualifications

• Fresh graduates are welcome to apply.
• Graduate of any 4-year course.
• Able to deal with complexity and manage time efficiently.
• Empathic and customer-focused with accuracy.

Responsibilities

• Provides competent, timely and error-free over-the-counter services to customers in the Business Center.
• Ensures compliance with BSP/AMLA regulations and internal policies.
• Recognizes risk areas and eliminates risks by enforcing bank procedures.
• Supports branch objectives through excellent customer service delivery.
• Willing to be assigned at Malolos Paseo Del Congreso.

Skills

Customer service

Regulatory compliance

Risk awareness

Time management

Communication skills

Education

4-year course graduate

Job description

RCBC in the Philippines seeks a customer-focused staff to provide competent, timely over-the-counter services at the Malolos Paseo Del Congreso Business Center. You will ensure compliance with BSP/AMLA regulations and internal policies, and support branch objectives.

The role requires strong risk awareness, attention to accuracy, and excellent service delivery. Fresh graduates welcome; willing to be assigned to Malolos location and to contribute to a secure and efficient bank environment.