Enterprise Sales Manager (Corporate B2B for Enterprise Services)

Asticom Technology Inc; Philippines; On-site; PHP 600,000 - 800,000; Full time

Job summary

Asticom Technology Inc. is seeking a Sales and Customer Success Manager in the Philippines.

You will be the primary contact for corporate clients, handling inbound inquiries, guiding onboarding, and delivering high-touch support to maximize value from our services. The role requires a consultative sales approach, strong communication, and the ability to navigate corporate structures and procurement processes.

Qualifications

• 2+ years of experience in B2B sales, account management, corporate customer support, or client success within a service-oriented industry.
• Bachelor's degree in Business Administration, Marketing, Communications, or related field preferred.
• Strong understanding of corporate structures, procurement processes, and decision-making workflows.

Responsibilities

• Respond to inbound corporate inquiries, qualify leads, conduct discovery calls, and present tailored service solutions to prospective B2B clients.
• Guide new corporate clients through the initial setup, implementation, and onboarding phases to ensure a seamless transition into our ecosystem.
• Serve as the dedicated point of contact for existing B2B accounts, resolving complex service issues, answering billing questions, and addressing technical inquiries with urgency.
• Monitor client health, engage with key stakeholders before contract renewals, and identify opportunities to cross-sell or upsell service tiers.
• Maintain accurate documentation of all client interactions, sales stages, and support tickets within our CRM database.
• Gather and share client feedback with product, operations, and leadership to drive service improvements.

Skills

B2B sales

Account management

CRM platforms

Client success

Communication skills

Education

Bachelor's degree in Business Administration/Marketing/Communications

Tools

CRM platforms

Helpdesk ticketing systems

Professional communication tools

Job description

About the role

The Sales and Customer Success Manager bridges the gap between new business acquisition and long-term client retention. In this role, you will be the primary point of contact for corporate clients, handling inbound sales inquiries, guiding new accounts through the onboarding process, and providing high-touch customer support. The ideal candidate understands the professional landscape of B2B relationships, possesses a consultative sales approach, and is dedicated to helping corporate clients maximize the value of our services.

Key responsibilities

• Respond to incoming corporate inquiries, qualify leads, conduct discovery calls, and present tailored service solutions to prospective B2B clients

• Guide new corporate clients through the initial setup, implementation, and onboarding phases to ensure a seamless transition into our ecosystem

• Serve as the dedicated point of contact for existing B2B accounts, resolving complex service issues, answering billing questions, and addressing technical inquiries with urgency

• Monitor client health, proactively engage with key stakeholders before contract renewals, and identify opportunities to cross-sell or upsell additional corporate service tiers

• Maintain accurate, up-to‑date documentation of all client interactions, sales stages, and support tickets within our CRM database

• Gather and synthesize client feedback to share with product, operations, and leadership teams to help drive service improvements

About you

• 2+ years of experience in B2B sales, account management, corporate customer support, or client success within a service-oriented industry

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field preferred

• Professional demeanor with a strong understanding of corporate structures, procurement processes, and decision-making workflows

• Hands-on experience with CRM platforms, helpdesk ticketing systems, and professional communication tools

• Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly to corporate executives and managers

• Highly organized with a consultative, solutions-oriented mindset to navigate complex corporate accounts