End-User IT Support Specialist: On-Site & Remote Expert

ABSI; Manila; On-site; PHP 500,000 - 700,000; Full time

Job summary

ABSI is seeking an IT Technical Support Specialist to provide on-site and remote support to end-users. The successful candidate will troubleshoot hardware, software, and network-related issues while ensuring efficient IT operations and endpoint reliability.

The ideal candidate will have a bachelor's degree in Information Technology or Computer Science and proficiency in troubleshooting IT systems. Responsibilities include managing IT equipment, coordinating vendor support, and assisting with video conferencing systems.

Qualifications

• Bachelor’s degree in a related field preferred.
• Proficient in troubleshooting IT hardware and software.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide on-site and remote support for hardware and software issues.
• Assist with IT equipment delivery and installation.
• Manage warranty processes and service follow-ups.

Skills

Troubleshooting Windows-based systems

Effective communication

Problem-solving

Analytical skills

Adaptability to new technologies

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Asset management tools

CCTV systems

Job description

ABSI is seeking an IT Technical Support Specialist to provide on-site and remote support to end-users. The successful candidate will troubleshoot hardware, software, and network-related issues while ensuring efficient IT operations and endpoint reliability.

The ideal candidate will have a bachelor's degree in Information Technology or Computer Science and proficiency in troubleshooting IT systems. Responsibilities include managing IT equipment, coordinating vendor support, and assisting with video conferencing systems.