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Bobbitech Enterprises is seeking an IT support professional to manage LAN/WAN networks, install and maintain computer hardware, and provide application support. The role includes on-site setup for new employees, conference rooms, and events, ensuring smooth IT operations across the company.
The ideal candidate is a college graduate with strong communication, time-management and multitasking skills, proficient in MS Word/Excel, and experienced in network management, hardware and software support,
Responsible for Network Management:
>Configure, manage, and maintain local area networks (LANs), wide area networks (WANs), and wireless networks.
>Monitor network performance and ensure network security. >Troubleshoot network issues and outages, providing timely resolutions.
Hardware Support:
>Install, configure, and maintain computer hardware, including desktops, laptops, printers, and other peripherals.
>Diagnose and resolve hardware failures, ensuring minimal downtime.
Application Support:
>Provide technical support for software applications, including installation, configuration, and troubleshooting. >Assist users with application-related issues, ensuring timely and effective resolution.
On-Site Support:
>Set up and configure workstations for new employees, including hardware, software, and network connectivity. >Assist in the setup and maintenance of conference rooms, including audio/visual equipment.
>Provide on-site support for company events, ensuring all IT requirements are met.
Technical Support