IT Support Specialist: Onsite & Remote Helpdesk Expert

Telengtan Brothers & Sons, Inc.; Parañaque; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local IT services company is seeking an IT Support Specialist to provide technical support for hardware and software issues. The ideal candidate will have a Bachelor’s degree in IT or a related field and 1-3 years of experience. Responsibilities include troubleshooting technical issues, installing and maintaining equipment, and assisting users with access rights. Strong communication skills and independent work ability are essential.

Qualifications

• 1–3 years of IT support or helpdesk experience.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

Responsibilities

• Provide technical support for hardware and software issues.
• Install, configure, and troubleshoot IT equipment.
• Document incidents and solutions for future reference.

Skills

Technical support

Problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology or related field

Tools

Windows

macOS

Basic Linux troubleshooting

Helpdesk ticketing systems

Job description

A local IT services company is seeking an IT Support Specialist to provide technical support for hardware and software issues. The ideal candidate will have a Bachelor’s degree in IT or a related field and 1-3 years of experience. Responsibilities include troubleshooting technical issues, installing and maintaining equipment, and assisting users with access rights. Strong communication skills and independent work ability are essential.