Remote & Onsite IT Service Engineer

SMITS, Inc.; Davao City; Hybrid; PHP 223,200 - 334,800; Full time

Job summary

SMITS, Inc. is seeking a technical support specialist for remote and onsite support of end-user PC hardware and software issues. The role involves addressing various computing concerns, including network support and peripheral management.

The ideal candidate should have a diploma in Computer Technician and at least one year of relevant experience. Desired skills include hardware, software troubleshooting, proficiency in MS Office, and basic LAN setup. Join us to provide excellent customer support!

Qualifications

• At least one year of experience supporting end-user technical concerns.
• Relevant work experience in call center agent, PC support, or computer technician roles.

Responsibilities

• Remote and onsite support of end-user PC hardware and software issues.
• Network (LAN) support and connectivity testing.
• Inventory management for PCs and peripherals.

Skills

Hardware assembly and troubleshooting

Software installation and troubleshooting

Proficiency in MS Office applications

Basic LAN cabling and troubleshooting

Inventory management

Customer support

Peripheral support

Education

2 years Diploma in Computer Technician and Systems Management

Tools

MS Office

LAN testing tools

Job description

SMITS, Inc. is seeking a technical support specialist for remote and onsite support of end-user PC hardware and software issues. The role involves addressing various computing concerns, including network support and peripheral management.

The ideal candidate should have a diploma in Computer Technician and at least one year of relevant experience. Desired skills include hardware, software troubleshooting, proficiency in MS Office, and basic LAN setup. Join us to provide excellent customer support!