Employee Relations Manager

Mary Grace Foods, Inc.; Metro Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Mary Grace Foods, Inc. seeks an experienced Employee Relations Manager to lead employee relations initiatives, disciplinary processes, and investigations, serving as a strategic partner to business leaders in fostering a respectful, compliant, and values-driven workplace.

This full-time, on-site role in Parañaque involves policy development, mediation, and driving engagement programs across our multi-site operations, with focus on building positive relationships and upholding labor standards.

Qualifications

• Bachelor's Degree in Psychology, HRM, or related field.
• At least 5 years of experience in Employee Relations, Labor Relations, HR Operations, or a similar HR role.
• Experience in retail, food & beverage, or multi-site operations preferred.
• Experience supporting organizations with 3,000+ employees is an advantage.
• Strong knowledge of Philippine labor laws, disciplinary procedures, and employee relations practices.
• Excellent investigation, conflict resolution, and case management skills.
• Strong communication, facilitation, and stakeholder management abilities.
• High level of integrity, discretion, and emotional intelligence.

Responsibilities

• Lead and manage employee relations concerns, disciplinary cases, and investigations
• Ensure timely and fair administration of due process and company policies
• Conduct fact-finding interviews and prepare disciplinary recommendations and documentation
• Maintain accurate and confidential records of employee relations cases
• Develop, review, and implement employee relations policies and procedures
• Ensure compliance with labor laws, company policies, and the Code of Discipline
• Recommend policy updates and improvements as needed
• Facilitate mediation sessions and resolve workplace conflicts
• Partner with department leaders to address employee concerns and promote positive working relationships
• Develop proactive strategies to prevent workplace disputes
• Oversee employee commendation and recognition programs
• Collaborate with leaders to promote employee engagement and workplace morale
• Support cultural, values-based, and wellness initiatives across the organization
• Guide managers and supervisors in coaching and counseling sessions
• Support leadership development through effective feedback and employee performance discussions

Skills

Labor relations

Investigation skills

Stakeholder management

Conflict resolution

Coaching & counseling

Interpersonal skills

Policy development

HR operations

Labor law knowledge

Education

Bachelor's in HR

Bachelor's in Psychology

Job description

We are seeking an experienced Employee Relations Manager to lead employee relations initiatives, disciplinary processes, conflict resolution, and employee engagement programs. This role will serve as a strategic partner to business leaders in fostering a respectful, compliant, and values-driven workplace culture.

Employee Relations & Case Management

• Lead and manage employee relations concerns, disciplinary cases, and investigations
• Ensure timely and fair administration of due process and company policies
• Conduct fact-finding interviews and prepare disciplinary recommendations and documentation
• Maintain accurate and confidential records of employee relations cases

Policy Management & Compliance

• Develop, review, and implement employee relations policies and procedures
• Ensure compliance with labor laws, company policies, and the Code of Discipline
• Recommend policy updates and improvements as needed
• Facilitate mediation sessions and resolve workplace conflicts
• Partner with department leaders to address employee concerns and promote positive working relationships
• Develop proactive strategies to prevent workplace disputes

Recognition & Employee Engagement

• Oversee employee commendation and recognition programs
• Collaborate with leaders to promote employee engagement and workplace morale.
• Support cultural, values-based, and wellness initiatives across the organization.

Coaching & Leadership Support

• Guide managers and supervisors in conducting coaching and counseling sessions.
• Support leadership development through effective feedback and employee performance discussions

Qualifications

• Bachelor's Degree in Psychology, Human Resources Management, or a related field
• At least 5 years of experience in Employee Relations, Labor Relations, HR Operations, or a similar HR role.
• Preferably with experience in the retail, food & beverage, or multi-site operations industry.
• Experience supporting organizations with 3,000+ employees is an advantage.
• Strong knowledge of Philippine labor laws, disciplinary procedures, and employee relations practices.
• Excellent investigation, conflict resolution, and case management skills.
• Strong communication, facilitation, and stakeholder management abilities.
• High level of integrity, discretion, and emotional intelligence.
• Labor Law and Labor Relations
• Employee Relations Management
• Conflict Resolution and Mediation
• Investigation and Case Documentation
• Coaching and Counseling
• Problem Solving and Decision Making
• Relationship Building and Stakeholder Management

Work Arrangement

• Full-time, On-site in Paranaque
• 5-day workweek, 8 hours per day.
• May be required to attend off-site HR activities and employee engagement programs

Why Join Us?

• Opportunity to drive positive workplace culture and employee engagement.
• Work closely with business leaders and key stakeholders.
• Contribute to building a high-performing and values-driven organization