Employee Relation & Compliance Officer

Candy Corner Philippines; Philippines; On-site; PHP 420,000 - 600,000; Full time

Benefits offered by this job

Additional leave

Company Christmas gift

Company events

Employee discount

Promotion to permanent

Job summary

Candy Corner Philippines is seeking an Employee Relations and Compliance Specialist to drive governance, pre-employment checks, and investigations, ensuring fair processes across the organization.

The role handles end-to-end case management, labor-law compliance, and policy enforcement, with responsibilities including background verifications, internal investigations, and separation administration. This in-person role requires strong integrity and a 3-5 year background in ER/Labor management.

Qualifications

• 3-5 years’ experience in Employee relations and Labor Management.
• Strong admin hearing, case documentation, and Labor Law application experience.
• Experience in Retail and Operational Driven Environment.

Responsibilities

• Handles end to end employee disciplinary processes including issuance of NTE; Scheduling and facilitation of admin hearing; Documentation of proceedings and case resolution.
• Investigates employee infractions such as AWOL, tardiness and misconduct; Fraud, dishonesty and policy violations.
• Maintains a centralized case tracker and documentation system.
• Ensures all disciplinary actions are consistent, progressive and aligned with the company policy.

Skills

Employee relations

Labor law

Case management

Investigations

Education

Bachelor's degree in Psychology / HR / Legal Management

Job description

• Pre-employment and Background Check Verifications
• Internal Investigations
• Separation and Clearance administration
• Policy Enforcement

Job Summary

• Employee Relations & Case Management
• Governance and labor compliance
• Pre-employment and Background Check Verifications
• Internal Investigations
• Separation and Clearance administration
• Policy Enforcement

Key Responsibilities

Employee Relation & Case Management

• Handles end to end employee disciplinary processes including: issuance of NTE; Scheduling and facilitation of admin hearing; Documentation of proceedings and case resolution.
• Investigates employee infractions such as: AWOL, tardiness and misconduct; Fraud, dishonesty and policy violations.
• Maintains a centralized case tracker and documentation system
• Ensures all disciplinary actions are consistent, progressive and aligned with the company policy.

Governance and Labor Compliance

• Ensures compliance with Philippine Labor Code, Company code of conduct and internal policies.
• Reviews and recommend updates to HR policies
• Ensures audit-ready documentation for all employee-related cases.
• Support HR Manager during audits, inspections and legal reviews.

Pre employment and Background check Verification

• Leads and manages background check process for all candidates, particularly for key and managerial roles.
• Conducts employment verification directly with previous employers (HR)and accredited third-party vendors applications.
• Validates employment history, reason for separation and conducts and integrity records.
• Prepares and submits background investigation reports with recommendations.
• ensures compliance with Data Privacy Act requirements.

Internal Investigation

• Conducts fact-finding investigations for reported incidents.
• Gathers and validates statements, documentary evidence and CCTV or system records (if applicable)
• Prepares objective investigation reports with findings and recommendations.
• Coordinates with relevant departments during investigations.

Employee Separation and Clearance Administration

• Manages and oversees end to end employee separation process, including-resignation, termination, end of contract and AWOL cases.
• Ensures proper implementation of the following: Notice periods; Acceptance of resignation and documentation; Final employment status updates.

Policy Enforcement and HR Advisory

• Acts as the governance gatekeeper to ensure consistent policy implementation
• Provides guidance to mangers on proper handling of employee concern, disciplinary procedures and legal implications of actions.
• Promotes fairness, consistency and due process across the organizations and its affiliates.

Qualifications

• College graduate of Psychology, Human Resources, Legal Management or any related field.
• 3-5 years’ experience in Employee relations and Labor Management
• Strong experience in Admin Hearing, Case documentation and Labor Law application Experience in Retail and Operational Driven Environment.

Competencies

• Strong knowledge of Philippine Labor Law
• Case management and documentation skills
• Implementation and fact-finding techniques
• Background verification process
• High Level of integrity and confidentiality
• Above average analytical and critical thinking

Job Types: Full-time, Permanent

Benefits

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Promotion to permanent employee

Work Location: In person