Employee Relation Specialist (Reliever)

Frankie's New York Buffalo Wings; Pasig; On-site; PHP 446,000 - 781,000; Full time

Job summary

Frankie’s New York Buffalo Wings, Philippines, seeks an experienced HR professional to manage end-to-end processing of employee endorsements, case management, incident reviews, and disciplinary actions.

You will serve as the first point of contact for advice on employee relations, conduct investigations, and prepare formal documentation while ensuring compliance with local labor laws and company policies.

Qualifications

• Proven work experience in employee and labor relations
• Experience in DOLE SENA/NLRC cases is an advantage
• Graduate in HR or Psychology
• Knowledge of local labor laws and regulations related to labor relations

Responsibilities

• Manage end-to-end processing of employee endorsements and case management including review of incident reports, drafting and serving of Notices to Explain and Notices of Infraction, facilitate administrative inquiries/hearings
• Serve as the first point of call for advice and problem solving in employee relations and discipline
• Ensure employees' compliance with company rules and the code of conduct
• Conduct case investigations, prepare documentation and recommendations for corrective/disciplinary actions
• Provide workplace-related recommendations/insights directly related to investigations per policy
• Assist in investigating potential compliance violations to remediate workplace issues
• Create professional investigation records including plans and summaries
• Counsel employees regarding work, family, or personal issues affecting performance
• Orient new hires regarding company guidebook and code of conduct
• Manage employee offboarding including exit interviews and clearance routing

Skills

Employee relations

Discipline handling

Investigation

HR policy knowledge

Education

BS in Human Resources, Psychology, or related field

Job description

About the role

Manage end-to-end processing of employee endorsements and case management including review of incident reports, drafting and serving of Notice to Explain, Notice of Infraction, facilitate administrative inquiry and/or hearing. Serve as the first point of call for advice and problem solving in the area of employee relations and discipline.

Key responsibilities

• Manage end-to-end processing of employee endorsements and case management including review of incident reports, drafting and serving of Notice to Explain, Notice of Infraction, facilitate administrative inquiry and/or hearing

• Serve as the first point of call for advice and problem solving in the area of employee relations and discipline

• Ensure employees' compliance with company rules and regulations, pertinent to contents of the company code of conduct

• Conduct case investigation, prepare documentation and recommendations for corrective/disciplinary actions, and facilitate admin hearing

• Provide workplace-related recommendations/insights directly related to an investigation in accordance with company policy and practice

• Assist in investigating potential compliance violations for remediation/prevention of workplace issues that impact morale, productivity, and organizational performance

• Create professional, well-drafted investigation records including investigation plans and investigation summaries

• Counsel employees regarding work, family, or personal problems which affect performance and work behavior

• Orient new hires regarding company guidebook and code of conduct

• Manage employee offboarding including exit interviews and exit clearance routing

About you

• Proven work experience in employee and labor relations, employee discipline, and compliances

• Experience in representing the management in DOLE SENA and NLRC cases is an advantage

• Graduate of BS in Human Resources, Psychology, or relevant field

• Maintain knowledge and understanding of local labor laws and regulations related to labor relations and human resources