Employee Relations Officer

MangoJob- Recruitment Platform | Jobs & Hiring App; Parañaque; On-site; PHP 300,000 - 600,000; Full time

Job summary

MangoJob – Recruitment Platform | Jobs & Hiring App in Parañaque is seeking an Employee Relations Officer to handle employee concerns, workplace cases, and ensure fair application of company policies.

You will document grievances, support investigations, and advise supervisors on consistent policy practice. The role requires strong organizational skills and objectivity in sensitive cases, with collaboration across the HR team.

Qualifications

• Bachelor's Degree in HR, Psychology, Legal Management, or related field.
• 2–4 years of employee relations or HR generalist experience.
• Knowledge of Philippine labour practices and due process.
• Strong interviewing, documentation, confidentiality, and conflict-resolution skills.
• Able to remain objective in sensitive cases.

Responsibilities

• Receive and document employee grievances, complaints, and workplace concerns.
• Conduct or support fact-finding and case conferences.
• Prepare notices, minutes, and disciplinary documentation.
• Advise supervisors on consistent policy application.
• Track cases and support employee engagement or conflict-resolution activities.

Skills

Interviewing

Documentation

Confidentiality

Conflict resolution

Education

Bachelor's degree

Job description

Job Description

The Employee Relations Officer will handle employee concerns, workplace cases, and fair implementation of company policies. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team.

Employee Recognition and Rewards

Anniversary Gifts, Holiday Gifts

Government Mandated Benefits

JOB DESCRIPTION

Responsibilities

• Receive and document employee grievances, complaints, and workplace concerns.
• Conduct or support fact-finding and case conferences.
• Prepare notices, minutes, and disciplinary documentation.
• Advise supervisors on consistent policy application.
• Track cases and support employee engagement or conflict-resolution activities.

Job Requirements

• Bachelor's Degree in Human Resources, Psychology, Legal Management, or a related field preferred.
• 2–4 years of employee relations or HR generalist experience preferred.
• Employee relations or HR operations experience.
• Knowledge of Philippine labour practices and due process.
• Strong interviewing, documentation, confidentiality, and conflict-resolution skills.
• Able to remain objective in sensitive cases.