Employee Engagement Officer

Landers Superstore (Southeastasia Retail Inc.); Parañaque; Hybrid; PHP 420,000 - 640,000; Full time

Job summary

Landers Superstore is seeking an Employee Engagement Officer who will drive engagement initiatives across our corporate office and store network. You will partner with leaders, HR, and store stakeholders to deliver programs that boost satisfaction, loyalty, and retention.

You will manage surveys, coordinate events, craft communications, and track engagement metrics, while supervising a small team and supporting scalable, data-driven improvements across multiple locations.

Qualifications

• Bachelor's degree in HR, psychology, organizational development, communications, business administration, or related field.
• 1–3 years in employee engagement, HR, internal communications, or events management.
• At least 1 year of experience leading projects or supervising a team.
• Experience in retail or multi-site organization is an advantage.
• Strong project management, event planning, and communication skills.
• Proficiency in Microsoft Office and HR-related systems and survey tools.
• Ability to manage multiple initiatives simultaneously in a fast-paced environment.

Responsibilities

• Execute employee engagement programs and the annual engagement calendar.
• Manage engagement and pulse surveys, analyze results, and provide actionable insights.
• Coordinate company events, town halls, celebrations, and employee recognition programs.
• Develop and deliver employee communications, campaigns, and newsletters.
• Support engagement initiatives across multiple store locations and monitor participation.
• Track engagement metrics, survey scores, and workforce trends.
• Coordinate with vendors and manage event-related budgets.
• Supervise engagement team members and support store engagement champions.
• Drive continuous improvement in engagement processes and program delivery.

Skills

Project management

Event planning

Communication

Stakeholder engagement

Education

Bachelor's degree in HR, psychology, organizational development, communications, business administration, or related field

Tools

Microsoft Office

HR systems

Survey tools

Job description

We are looking for an Employee Engagement Officer to help drive employee engagement initiatives, communications, recognition programs, and company events that strengthen our workplace culture across both our corporate office and store network.

What You'll Do

As an Employee Engagement Officer, you will partner closely with leaders, HR teams, and store stakeholders to deliver impactful programs that enhance employee satisfaction, engagement, and retention. Key responsibilities include:

• Execute employee engagement programs and the annual engagement calendar
• Manage engagement and pulse surveys, analyze results, and provide actionable insights
• Coordinate company events, town halls, celebrations, and employee recognition programs
• Develop and deliver employee communications, campaigns, and newsletters
• Support engagement initiatives across multiple store locations and monitor participation
• Track engagement metrics, survey scores, and workforce trends
• Coordinate with vendors and manage event-related budgets
• Supervise engagement team members and support store engagement champions
• Drive continuous improvement in engagement processes and program delivery

What We're Looking For

Qualifications

• Bachelor's Degree in Human Resources, Psychology, Organizational Development, Communications, Business Administration, or a related field
• 1-3 years of experience in employee engagement, HR, internal communications, or events management
• At least 1 year of experience leading projects or supervising a team
• Experience in retail or a multi-site organization is an advantage
• Strong project management, event planning, and communication skills
• Proficiency in Microsoft Office and HR-related systems and survey tools
• Ability to manage multiple initiatives simultaneously in a fast-paced environment

Preferred (But Not Required)

• Project Management certifications (PMP, CAPM, or equivalent)
• Lean Six Sigma certification (Yellow Belt/Green Belt)
• HR certifications such as CHRP

What Makes You Successful

You are:

• A strong relationship builder who can engage employees at all levels
• An excellent communicator with strong writing and presentation skills
• Organized and detail-oriented, with the ability to manage multiple projects
• Data-driven and comfortable translating feedback into actionable programs
• Creative, adaptable, and passionate about improving the employee experience
• A collaborative team player who thrives in a dynamic environment

Why Join Us?

This role is designed as a growth opportunity for HR professionals who want to build expertise in employee engagement, program management, and people leadership. You'll play a key role in shaping culture, driving employee connection, and helping create a workplace where people can thrive.