Email & Chat Support Specialist (Non-Voice) — Paid Training

Telesys BPO; Manila; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary + performance-based incentives

Paid training

Paid vacation & sick leave

Wellness programs & employee discounts

Inclusive work environment

Job summary

A dynamic BPO company in Manila seeks an Email and Chat Support Representative to provide excellent service by handling customer inquiries. This position is open to candidates without prior experience and offers paid training. Applicants should possess strong communication skills, be willing to work on shifts, and thrive in a fast-paced environment. The role promises competitive salary, performance-based incentives, and a supportive work culture.

Qualifications

• Strong written and verbal communication skills are essential.
• Open to applicants with or without BPO experience.
• Willing to work in shifting schedules including nights and weekends.

Responsibilities

• Handle customer inquiries and resolve concerns.
• Deliver excellent customer service during interactions.

Skills

Strong written and verbal communication skills

Customer service experience

Ability to work in a high-volume environment

Open to applicants with or without BPO experience

Education

High School graduate

Job description

A dynamic BPO company in Manila seeks an Email and Chat Support Representative to provide excellent service by handling customer inquiries. This position is open to candidates without prior experience and offers paid training. Applicants should possess strong communication skills, be willing to work on shifts, and thrive in a fast-paced environment. The role promises competitive salary, performance-based incentives, and a supportive work culture.