Customer Care Specialist - Chat & Email Support (Onsite)

Telesys BPO; Manila; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading BPO company in Manila is looking for a Customer Service Representative to provide exceptional service as the first point of contact for customers. The role requires effective communication skills and a customer-focused attitude. No previous experience in BPO is necessary, as training will be provided. Candidates must be willing to work in a fast-paced environment and adaptable to shifting schedules. Join a supportive workplace that values employee growth and offers various benefits.

Qualifications

• High School graduate or college level.
• Strong written and verbal communication skills.
• Open to applicants with or without BPO experience.

Responsibilities

• Handle customer inquiries and concerns.
• Deliver top-tier service with every interaction.
• Work in a fast-paced, high-volume call environment.

Skills

Strong communication skills

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

College level or degree is an advantage

Job description

A leading BPO company in Manila is looking for a Customer Service Representative to provide exceptional service as the first point of contact for customers. The role requires effective communication skills and a customer-focused attitude. No previous experience in BPO is necessary, as training will be provided. Candidates must be willing to work in a fast-paced environment and adaptable to shifting schedules. Join a supportive workplace that values employee growth and offers various benefits.