Email & Chat Support Specialist (Non-Voice) – Paid Training

Caldwell Communications Consultancy Philippines; Caloocan; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading BPO company is seeking motivated individuals for the Email Chat Support Representative position. This role involves providing customer support through chat and email in a non-voice setting. Ideal candidates are high school graduates who are eager to learn, with strong organizational skills and a commitment to customer satisfaction. The position offers competitive pay, health insurance starting on day one, and opportunities for career advancement, making it an excellent opportunity for fresh graduates looking to build their careers.

Qualifications

• High school graduate or higher; college undergrads welcomed.
• BPO experience is a plus but not required.
• Willing to work onsite and attend interviews.

Responsibilities

• Provide top-tier support resolving customer issues via chat and email.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.

Skills

Organizational Skills

Customer Service

Problem Solving

Strong Work Ethic

Education

High/Senior High School Graduate

Job description

A leading BPO company is seeking motivated individuals for the Email Chat Support Representative position. This role involves providing customer support through chat and email in a non-voice setting. Ideal candidates are high school graduates who are eager to learn, with strong organizational skills and a commitment to customer satisfaction. The position offers competitive pay, health insurance starting on day one, and opportunities for career advancement, making it an excellent opportunity for fresh graduates looking to build their careers.