Email & Chat Support Specialist (Non-Voice, Paid Training)

Caldwell Communications Consultancy Philippines; Taguig; Vor Ort; PHP 223.200 - 279.000; Vollzeit

Benefits dieser Stelle

Paid training

Transportation service provided

On-site parking

Flextime

Zusammenfassung

A leading customer support company in Metro Manila is seeking Email & Chat Support Associates for a non-voice role. The position focuses on resolving customer issues through email and live chat with no phone calls required. Candidates of all experience levels, including fresh graduates, are welcome. The role offers paid training, fixed salary, and performance incentives, all within a supportive work environment.

Qualifikationen

• Ability to multitask and work in a fast-paced environment.
• Must be able to type efficiently.
• Strong communication skills are essential.

Aufgaben

• Resolve customer issues via email and chat.
• Maintain accurate records of interactions.
• Ensure high customer satisfaction.

Kenntnisse

Basic computer knowledge

Typing skills

Multitasking

Customer service communication

Jobbeschreibung

A leading customer support company in Metro Manila is seeking Email & Chat Support Associates for a non-voice role. The position focuses on resolving customer issues through email and live chat with no phone calls required. Candidates of all experience levels, including fresh graduates, are welcome. The role offers paid training, fixed salary, and performance incentives, all within a supportive work environment.