Onsite Email & Chat Support — Paid Training & Career Growth

Caldwell Communications Consultancy Philippines; Marikina; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Paid Training

Paid Time Off

Fun Company Events

Job summary

A communication consultancy in Marikina seeks an Email Chat Support Representative for a full-time role. Ideal candidates are reliable and enthusiastic individuals eager to start or advance their careers. Responsibilities include resolving customer inquiries and maintaining accurate records. Competitive salary, health insurance, and paid training are offered. High school graduates or college undergrads are welcome to apply, with work schedule on weekdays only.

Qualifications

• Must be a high school graduate or higher.
• BPO experience is a plus but not required.
• Willing to work onsite and attend interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues professionally.
• Stay informed on company products and policies.
• Collaborate with the team for continuous improvement.

Skills

Customer support

Communication

Problem-solving

Team collaboration

Education

High school graduate

Job description

A communication consultancy in Marikina seeks an Email Chat Support Representative for a full-time role. Ideal candidates are reliable and enthusiastic individuals eager to start or advance their careers. Responsibilities include resolving customer inquiries and maintaining accurate records. Competitive salary, health insurance, and paid training are offered. High school graduates or college undergrads are welcome to apply, with work schedule on weekdays only.