Chat & Email Support Associate — Non-Voice, Beginner Friendly

JobsAvenuePH; Las Piñas; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Performance bonus

Employee assistance program

Competitive salary

Job summary

A leading BPO company is looking for a Non-Voice Customer Support Associate in Las Piñas. This role is ideal for beginners with no prior experience, as training is provided. The successful candidate will assist customers via chat and email, ensuring clear and friendly communication. Opportunities for growth into roles such as SME or Trainer are available, along with performance bonuses and health benefits. Ideal for applicants from nearby areas, this position offers a supportive and people-first work environment.

Qualifications

• No prior BPO experience needed, training provided.
• Must be willing to work onsite at TaskUs Las Piñas.
• HS or SHS graduation is required.

Responsibilities

• Assist customers through chat and email.
• Document interactions and follow process guidelines.
• Resolve issues with professionalism and empathy.

Skills

Customer service

Communication

Empathy

Education

HS Graduate (Old Curriculum)

SHS Graduate

Job description

A leading BPO company is looking for a Non-Voice Customer Support Associate in Las Piñas. This role is ideal for beginners with no prior experience, as training is provided. The successful candidate will assist customers via chat and email, ensuring clear and friendly communication. Opportunities for growth into roles such as SME or Trainer are available, along with performance bonuses and health benefits. Ideal for applicants from nearby areas, this position offers a supportive and people-first work environment.