Director of Chinese Operations (Mandarin Fluent)

Shangri-La Group; Manila; On-site; PHP 2,000,000 - 3,600,000; Full time

Job summary

Makati Shangri-La, Manila invites an experienced Director of Chinese Operations to lead our Chinese restaurant and related outlets. You will oversee daily operations, drive profitability, and create memorable guest experiences in a luxury hotel setting.

The role requires Mandarin proficiency, fluent English, and a track record of leadership in a luxury restaurant or 5-star hotel. You will manage forecasts, schedules, and strategic initiatives to elevate service excellence.

Qualifications

• Proficiency in Mandarin is required.
• Fluency in English is essential.
• Experience leading F&B within a luxury restaurant or 5-star hotel.
• Strong leadership, planning and problem-solving skills.

Responsibilities

• Oversee Chinese operations in the restaurant and related outlets.
• Forecasts, schedules, and profitability evaluation.
• Drive revenue growth and maintain high service standards.
• Create an exceptional guest experience for our visitors.

Skills

Mandarin proficiency

English fluency

F&B leadership

Luxury hotel/restaurant experience

People skills

Detail-oriented

Planning & organization

Problem solving

Shift flexibility

Team leadership

Job description

Makati Shangri-La, Manila invites an experienced Director of Chinese Operations to lead our Chinese restaurant and related outlets. You will oversee daily operations, drive profitability, and create memorable guest experiences in a luxury hotel setting.

The role requires Mandarin proficiency, fluent English, and a track record of leadership in a luxury restaurant or 5-star hotel. You will manage forecasts, schedules, and strategic initiatives to elevate service excellence.