Mandarin F&B Director — Luxury Hotel Operations

Shangri-La's Boracay Resort & Spa; Makati; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Makati Shangri-La, Manila is seeking a Director of Chinese Operations to oversee the restaurant and Chinese operations in a luxury hotel setting. The role involves forecasting, scheduling, and driving profitability while maintaining exceptional guest experiences.

Ideal candidates will be fluent in Mandarin and English, with proven leadership in a premium restaurant or 5* hotel environment and a passion for Food & Beverage. The position requires flexible shifts in a dynamic urban hotel.

Qualifications

• Proficiency in Mandarin is a must.
• Fluency in English is required.
• Experience in a luxury restaurant or 5* hotel environment is essential.
• Strong leadership, planning and problem-solving abilities are needed.
• Willing to work shifts and lead teams across departments.

Responsibilities

• Ensure smooth restaurant and Chinese operations, including monthly forecasting and weekly scheduling.
• Optimize profitability of the restaurant and drive revenue.
• Maximize restaurant performance and guest satisfaction.
• Create an exceptional guest experience at all times.

Skills

Mandarin fluency

English fluency

Leadership

F&B passion

Job description

Makati Shangri-La, Manila is seeking a Director of Chinese Operations to oversee the restaurant and Chinese operations in a luxury hotel setting. The role involves forecasting, scheduling, and driving profitability while maintaining exceptional guest experiences.

Ideal candidates will be fluent in Mandarin and English, with proven leadership in a premium restaurant or 5* hotel environment and a passion for Food & Beverage. The position requires flexible shifts in a dynamic urban hotel.