Digital Customer Care Specialist
Telstra Corporation
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Job summary
Telstra Corporation is looking for a Customer Service Consultant - Digital to join our team in Makati, Philippines. In this role, you will provide exceptional customer service utilizing Telstra's products and services through various digital channels.
The ideal candidate will be skilled in handling customer inquiries and delivering effective support for non-technical issues. Join us in making a difference with our iconic brand and enjoy a supportive work environment with numerous career opportunities.
Responsibilities
- Provide excellent customer service via messaging, SMS, email, and voice.
- Address non-technical product and billing inquiries.
- Handle order recording and provisioning for various products.
Job description
Telstra Corporation is looking for a Customer Service Consultant - Digital to join our team in Makati, Philippines. In this role, you will provide exceptional customer service utilizing Telstra's products and services through various digital channels.
The ideal candidate will be skilled in handling customer inquiries and delivering effective support for non-technical issues. Join us in making a difference with our iconic brand and enjoy a supportive work environment with numerous career opportunities.
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